Terms & Conditions

Terms & Conditions

Welcome to Eliver Traders. These Terms and Conditions outline the rules and regulations for the use of our website elivertraders.com and the services we provide. By accessing or using our website, you agree to be bound by these terms. Please read them carefully before using our services.

1. General Information

Eliver Traders is engaged in the business of selling gold, silver, diamond, and other types of jewellery. All products displayed on this website are subject to availability and may vary slightly from the images shown.

2. Pricing & Payments

  • All prices displayed on our website are in Indian Rupees (INR) and include applicable taxes unless otherwise mentioned.

  • Prices are subject to change without prior notice based on market rates of gold, silver, and other precious materials.

  • Payment must be made through the approved online payment gateways available on our website.

  • Eliver Traders reserves the right to cancel or refuse any order in case of pricing errors, technical issues, or payment discrepancies.

3. Product Information

  • We make every effort to display the most accurate information regarding product specifications, weight, purity, and design.

  • Minor variations in color, texture, or weight may occur due to photographic lighting or manual craftsmanship.

  • The carat weight mentioned for gold or diamond jewellery may slightly vary due to production or polishing adjustments.

4. Orders & Cancellations

  • Once an order is confirmed, it cannot be modified or cancelled unless otherwise approved by Eliver Traders.

  • We reserve the right to cancel an order due to stock unavailability, incorrect pricing, or verification issues.

  • Customers will be notified via email or phone in case of cancellation and refunded within the applicable time frame.

5. Shipping & Delivery

  • Delivery timelines depend on the product type, customization, and location.

  • Eliver Traders is not responsible for delays caused by courier companies, natural calamities, or other unforeseen circumstances.

  • Ownership of the goods transfers to the customer upon full payment and dispatch from our store.

6. Returns & Exchange

  • Returns or exchanges are accepted only under specific conditions such as manufacturing defects or mismatch from the ordered item.

  • Custom-made, engraved, or personalized jewellery cannot be returned or exchanged.

  • All return requests must be made within 7 days of delivery and are subject to inspection and approval.

7. Authenticity Guarantee

All jewellery sold by Eliver Traders comes with proper certification of purity and authenticity. We assure our customers of genuine materials and ethical business practices.

8. Intellectual Property

All content on this website—including text, images, logos, graphics, and designs—is the property of Eliver Traders. Reproduction or distribution without prior written consent is strictly prohibited.

9. Limitation of Liability

Eliver Traders shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website, including but not limited to delays, loss of data, or unauthorized access.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes will be subject to the jurisdiction of the courts located in [Your City/State, India].

11. Contact Information

For any queries related to these Terms and Conditions, please contact us:
Eliver Traders
📞 +91 77779 39727
📧 info.elivertraders@gmail.com